Clinical Case Manager

Challenge Grant Goal Met!

Pacific Palisades Task Force on Homelessness Coming Soon Graphic

We are pleased and grateful to announce that we have achieved the amount needed to match our Clinical Case Manager Challenge Grant goal of $180K to bring the total to $270K. We will now be able to add a Clinical Case Manager to our Outreach Team.

When Jay Snider of The Snider Foundation, posed the question, “How can I be the most helpful?” PPTFH Co-President Sharon Browning knew what was needed but questioned if it was possible.

Snider’s initial question gave rise to an ongoing conversation that launched an ambitious campaign to fund a Clinical Case Manager (CCM).  A CCM will possess the clinical expertise and competency to engage, evaluate and connect for treatment some of our most severely mentally ill and addicted homeless neighbors. To attract the caliber of candidate required, this full-time position must be offered for a term of three years at a competitive salary.

The Snider Foundation pledged a $90,000 Challenge Grant, requiring PPTFH to raise $180,000 in new funding by June 1, 2022.  Soon after, our Charter Funding Partner, St. John’s Health Center Foundation awarded PPTFH a generous Community Impact Fund Grant, recognizing the addition of a CCM to the Outreach Team as a cutting-edge community model for delivery of essential mental health services on the frontline.

Three PPTFH Funding Partners, the Cynthia L. and William E. Simon Jr. Foundation, the Gries Family Foundation and Kimi and Graham Culp encouraged us further to stretch with substantial contributions of their time, personal networks and donations above and beyond their annual pledges as  Funding Partners.  Recently, when a seller designated the CCM Campaign as the recipient of a percentage of commission proceeds, realtor and long-time PPTFH supporter Michael Edlen and The Edlen Team matched the donation.

In addition to these named donors, over 50 generous individual donors made contributions to the CCM Campaign, enabling PPTFH to meet the Snider challenge a full two months early.

Our deepest gratitude to our generous donors that have made this goal a reality.


Since PPTFH’s launch in 2016, it has been highly successful in reducing homelessness in Pacific Palisades and placing homeless people into permanent supportive housing (PSH). However, in 2019, the number of housing subsidy vouchers and supply of available housing declined dramatically due to a sudden increase in the number of homeless persons in Los Angeles. The situation was exacerbated by the 2020 -2021 pandemic which resulted in increased numbers of people falling into homelessness, the proliferation of homeless street encampments, lack of homeless policy agreement among City/County officials, the injunction on law enforcement to prevent street encampments and, most recently, Los Angeles’ action to clear encampments in areas such as Echo Park and Venice.

PPTFH has adapted to these changing circumstances by increasing the hours and nature of our street outreach and engagement work, providing on-street services to help individuals prepare to enter housing and expanding the geographical boundaries of our search for PSH. We are succeeding with this approach; however, the pace of our housing efforts is significantly slowed by the current circumstances.

Importantly, many of the increased numbers of homeless persons coming to the Palisades are dealing with severe mental illness, substance addiction and require an advanced clinical level of on-street service and engagement.

Due to the magnitude and complexity of the problem and barring unexpected “solutions,” we must anticipate that these conditions will continue for at least the next 2-3 years.

PPTFH client sits in parking lot with his belongings
PPTFH client sits in parking lot with his belongings

The Need For a Clinical Case Manager

In order to maintain PPTFH’s excellent level of effectiveness in helping people move into PSH, prevent proliferation of street encampments, and manage the increasing mental health and addiction needs of our homeless people, PPTFH believes the best available strategy is to add a Clinical Case Manager to our existing two-person professional Outreach Team (we contract for the Outreach Team with The People Concern, an agency that provides homeless social services and housing.)

PPTFH’s Outreach Team members are specifically trained for outreach and engagement work with homeless people. They initiate contact, build trust with, and help homeless clients decide to enter PSH. They help them complete the necessary steps and documentation to become eligible for PSH, find the PSH and provide support with leasing agreements, move-in and follow up support once people are housed. They provide clothing, access to health care and “whatever it takes” to help our homeless people stay housed. The work is challenging, demanding and mentally taxing. The Team is currently operating at a full capacity caseload.

The Team members do not have the time and are not trained to provide on-street clinical services to the increased numbers of homeless people in the Palisades suffering from mental illness and addiction. A clinical case manager would be equipped to provide the intense, specialized services required. These services are especially needed for what we call “long-term resident” homeless clients who resist engagement and housing. Currently, we have a growing number of these “resident” clients and believe it is important to do all that we can now to help prevent unattended escalating growth.

unhoused living in car
Unhoused living in car and not interested in services. Mentally unstable .Parked on PCH and Sunset for weeks with two dogs.

Sincere gratitude and appreciation to all of the generous donors that made this possible!